The unexpected benefits of shopping from small local businesses

Published on May 14, 2025

by Tara Parker-Pope

When it comes to shopping, many people tend to head straight to large chain stores or online retailers without even considering the small businesses in their local community. However, supporting and shopping from small local businesses can actually have unexpected benefits for both you and your community. From unique products to better customer service, here are some of the unexpected benefits of shopping from small local businesses.The unexpected benefits of shopping from small local businesses

The Personal Touch

Unlike large chain stores, small local businesses are often run by the owners themselves or a close-knit team. This means you have the opportunity to build a personal connection with the people behind the business. They are often more invested in their products and customers, resulting in a more personal and attentive shopping experience. You may even find yourself building a friendly relationship with the staff, making your shopping trips more enjoyable.

Unique Products

Small local businesses have the ability to offer products that you won’t find in larger stores. This is because they have the freedom to choose unique and specialized items that may not be in high demand but cater to a specific niche. You are more likely to find one-of-a-kind, handcrafted, and locally-made items at small businesses. By shopping at these stores, you are not only supporting the business, but you are also adding unique and special pieces to your own collection.

Better Customer Service

As mentioned before, small local businesses are often run by the owners or a small team. Because of this, they take great pride in their work and are more invested in providing top-notch customer service. They are more likely to go the extra mile in ensuring that their customers are satisfied with their purchases. Plus, since they are a smaller business, you can easily voice any concerns or suggestions, and they are more likely to take it into consideration.

Strengthening the Local Economy

When you shop at small local businesses, you are actually supporting your community’s economy. In fact, studies have shown that for every $100 spent at a local business, $68 stays in the community, compared to only $43 with large chain stores. This is because local businesses often use local suppliers, hire local employees, and contribute to the local economy in many other ways. By shopping at these businesses, you are essentially investing in the growth and success of your community.

Reducing Your Carbon Footprint

Another unexpected benefit of shopping at small local businesses is that it can contribute to reducing your carbon footprint. Since these businesses are often located within your community, you don’t have to travel far to shop, thus reducing the amount of energy and emissions from transportation. Additionally, local businesses are more likely to source their products from local suppliers, which means your purchases may have a smaller environmental impact compared to products from larger, national or international businesses.

Creating a Stronger Sense of Community

Shopping at small local businesses can also have a positive impact on your community as a whole. These businesses often participate in community events, support local charities, and contribute to the overall well-being of the community. By supporting these businesses, you are helping to create a stronger, more tight-knit community. Plus, by shopping at these businesses, you are more likely to run into your neighbors, fostering a sense of connection and belonging.

Conclusion

In conclusion, there are numerous unexpected benefits of shopping from small local businesses. Not only do you get a more personalized and unique shopping experience, but you also support your community’s economy and reduce your carbon footprint. So next time you need to make a purchase, consider shopping at a small local business instead of a large chain store. Not only will you have a positive impact on your community, but you may also discover some hidden gems along the way.